Privacy Policy

Effective Date: [22/03/2023]

Welcome to PikachuTCG.com (“we,” “our,” or “us”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, www.pikachutcg.com (“Website”). By using our Website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

We collect personal information when you register an account, place an order, or interact with our customer support team. This may include:

Full Name
Email Address
Phone Number
Shipping and Billing Address
Payment Information (processed securely through third-party payment gateways)
Account Credentials (if applicable)
Any other information you voluntarily provide

1.2 Non-Personal Information

We may also collect non-personal information automatically when you visit our Website. This includes:

IP Address
Browser Type and Version
Device Information
Pages Visited and Time Spent on the Website
Referring Website
Interaction with Online Features
Cookies and Tracking Technologies

This information helps us understand user behavior and improve our services.

2. How We Use Your Information

We collect and process your information for the following purposes:

To Process Orders: We use your information to process transactions, fulfill orders, and send order confirmations.
To Provide Customer Support: We use your contact details to respond to inquiries, requests, and concerns.
To Improve Our Services: Data analysis helps us enhance our Website functionality, optimize user experience, and introduce new features.
To Send Marketing Communications: If you opt-in, we may send you newsletters, promotions, and updates about our products.
To Ensure Security and Fraud Prevention: We use your information to prevent fraud, unauthorized transactions, and other suspicious activities.
To Comply with Legal Requirements: We process your data as required by law, such as tax regulations and legal obligations.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your data in the following circumstances:

With Third-Party Service Providers:
- Payment Gateways: We use trusted payment processors to handle transactions securely.
- Shipping and Delivery Partners: We share necessary details with couriers to fulfill your order.
- Analytics Providers: We work with tools like Google Analytics to monitor website traffic and usage.
To Comply with Legal Obligations:
- If required by law, court orders, or legal processes.
- To protect our rights, property, or safety and that of our customers.

4. Cookies and Tracking Technologies

Cookies and similar technologies are used to enhance your browsing experience. These include:

Essential Cookies: Necessary for website operation (e.g., shopping cart functionality).
Performance Cookies: Help us analyze website traffic and improve user experience.
Targeting Cookies: Used for personalized advertisements and marketing.

You can control cookie settings through your browser preferences. However, disabling cookies may affect certain website functionalities.

5. Data Security

We prioritize the security of your personal information and implement various measures, including:

SSL Encryption for Secure Transactions
Firewalls and Access Controls
Regular Security Audits

Despite our efforts, no online system is 100% secure. We encourage you to use strong passwords and be cautious when sharing personal information online.

6. Third-Party Links

Our Website may contain links to external sites. We are not responsible for the privacy practices of third-party websites. We encourage users to review the privacy policies of any external sites they visit.

7. Your Rights

Depending on your location, you may have the following rights:

Access & Update: You can review and update your personal data in your account settings.
Deletion Requests: You may request the deletion of your personal data, subject to legal obligations.
Opt-Out: You can opt-out of marketing communications at any time.
Data Portability: Request a copy of your stored data in a structured format.

To exercise any of these rights, please contact us at [maalavyaanand@gmail.com].

8. Compliance with GDPR and CCPA

If you are a resident of the European Economic Area (EEA) or California, USA, you have additional rights under GDPR and CCPA regulations, including:

Right to Know What Data We Collect
Right to Opt-Out of Data Selling (we do not sell personal data)
Right to Non-Discrimination
Right to Lodge a Complaint with a Regulatory Authority

For any GDPR or CCPA-related inquiries, please email [maalavyaanand@gmail.com].

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in laws, regulations, or our business operations. Any updates will be posted on this page with the revised Effective Date.

We encourage you to review this Privacy Policy regularly to stay informed about how we handle your personal information.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, you can contact us:

PikachuTCG.com
Email: [Your Contact Email]

By using PikachuTCG.com, you acknowledge that you have read and agree to this Privacy Policy. If you do not agree, please discontinue using our Website.