Terms & Conditions

Terms and Conditions for PikachuTCG.com

Effective Date: [March 2025]

Welcome to PikachuTCG.com! These Terms and Conditions govern your use of our website and services. By accessing or using PikachuTCG.com, you agree to comply with and be bound by these terms. If you do not agree, please refrain from using our website.

1. Definitions

"Website" refers to PikachuTCG.com.
"User", "You", or "Your" means any individual accessing or using the Website.
"We", "Us", or "Our" refers to PikachuTCG.com and its proprietors.
"Products" refer to Pokémon single loose cards and other trading card game (TCG) products available on PikachuTCG.com.
"Services" refer to all functionalities, transactions, and interactions facilitated by the Website.

2. Use of the Website

You must be at least 18 years old or have parental/guardian consent to use this Website.
You agree not to use the Website for any unlawful purpose or in any manner that could damage, disable, overburden, or impair our services.
We reserve the right to refuse service to anyone at our discretion.
Users shall not engage in activities that infringe on the rights of others or violate any laws or regulations.
Any attempt to gain unauthorized access to the Website, servers, or networks is strictly prohibited.
Users must not engage in activities that disrupt or interfere with the normal functioning of the Website, including but not limited to hacking, phishing, or deploying malicious software.
We may monitor, suspend, or terminate accounts that exhibit suspicious behavior or excessive usage inconsistent with normal consumer activity.

3. Product Listings and Descriptions

We strive to ensure that all product descriptions and images are accurate. However, slight variations may occur.
We do not guarantee the availability of any specific product.
Prices are subject to change without prior notice.
Products may be categorized based on rarity, condition, or edition, and users should read descriptions carefully before purchasing.
Special edition or vintage cards may have limited availability and may be subject to different pricing or shipping terms.
Any typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, or availability are subject to correction without prior notice.
In the event a product is listed at an incorrect price, we reserve the right to refuse or cancel any order placed for that product.

4. Orders and Payments

All purchases must be made through our online checkout system.
We accept payments through Cashfree and other available payment methods listed on our website.
Orders are processed only upon successful payment.
PikachuTCG.com reserves the right to cancel any order due to errors in pricing, stock availability, or suspected fraudulent activity.
Users must provide accurate billing and shipping information to prevent delays or issues with order processing.
In case of failed transactions, users must verify with their payment provider before contacting customer support.
Once an order is placed, it cannot be modified or combined with another order.
We do not store payment details and rely on third-party payment processors for secure transactions.

5. Shipping and Delivery

We ship products across India and internationally where applicable.
Shipping fees, estimated delivery times, and carriers are specified at checkout.
We are not responsible for delays caused by shipping providers, customs, or unforeseen circumstances.
Once an order is shipped, risk of loss transfers to the buyer.
Expedited shipping options may be available at additional costs, subject to availability.
If a package is lost or damaged in transit, users must report the issue within 7 days for possible resolution.
We are not responsible for incorrect shipping addresses provided by users.
International shipments may be subject to additional customs duties and taxes, which are the responsibility of the recipient.
We do not guarantee delivery timeframes for international shipments, as customs processes may vary.

6. Returns and Refunds

Due to the nature of TCG products, we do not accept returns unless the product is damaged or incorrect.
To request a refund or replacement, contact us within 7 days of receiving the order with proof of the issue.
Refunds will be processed within 7–10 business days after approval.
Refunds may be issued as store credit or back to the original payment method, depending on the circumstances.
We are not responsible for buyer’s remorse or accidental purchases.
If a refund is issued, it may take additional time for the amount to reflect in the user's account depending on the payment provider.
In cases of partial refunds, the decision will be based on the severity of the issue reported.
Please go through Returns and Refund page for better and detailed clarification before making any purchases.

7. Account Registration

Users may create an account for a personalized shopping experience.
You are responsible for maintaining the confidentiality of your account credentials.
Any activity conducted under your account will be deemed your responsibility.
We reserve the right to suspend or terminate accounts engaged in suspicious or fraudulent activity.
Users must ensure that their contact details are up to date to receive order updates and important notifications.
Accounts that remain inactive for an extended period may be subject to deletion.
We are not responsible for unauthorized access to your account due to user negligence.

8. Intellectual Property

All content on PikachuTCG.com, including images, logos, text, product descriptions, and website design, is our property or licensed to us.
You may not reproduce, distribute, modify, or use any content without our explicit written permission.
Trademarks and brand names appearing on the Website belong to their respective owners and are used only for descriptive purposes.
Any unauthorized use of our intellectual property may result in legal action.
Users are prohibited from creating derivative works based on our intellectual property, including rebranding or modifying any elements of our website.
Unauthorized use of our content on third-party platforms, including social media, blogs, or e-commerce websites, without explicit permission is strictly prohibited.
We reserve the right to take legal action against any individual or entity that violates our intellectual property rights.
Users may not claim ownership or authorship over our copyrighted content, including but not limited to product images, descriptions, and branding materials.
Any attempts to reverse engineer, copy, or manipulate our website’s code, design, or functionality will be met with legal consequences.
If you believe your intellectual property rights have been infringed upon on PikachuTCG.com, please contact us with relevant details for investigation and resolution.

9. Limitation of Liability

PikachuTCG.com, its owners, employees, and affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use of the Website, even if advised of the possibility of such damages.
We do not guarantee that the Website will be error-free, uninterrupted, or secure at all times.
Users acknowledge that they use the Website and its services at their own risk.
We are not responsible for any losses or damages arising from the purchase, handling, or resale of our products.
Under no circumstances shall PikachuTCG.com be liable for any losses due to delays in delivery, stock shortages, pricing errors, or unforeseen events beyond our control.
Users are responsible for ensuring that their use of our products complies with local laws and regulations.
PikachuTCG.com does not guarantee the authenticity, grading, or value appreciation of trading cards and collectibles.
In case of disputes, our maximum liability shall not exceed the total amount paid for the disputed order.
Any claims must be brought within one (1) year of the event giving rise to the claim.
This limitation of liability applies to the fullest extent permitted by law in the applicable jurisdiction.
We are not responsible for any third-party transactions, unauthorized access to your account, or any breach due to negligence on your part.
PikachuTCG.com disclaims liability for any data loss, business interruption, or financial loss arising from the use of our Website.
Users agree to indemnify and hold harmless PikachuTCG.com from any claims, damages, or legal actions arising from their use of the Website or purchase of products.
The limitations stated in this section shall apply regardless of the theory of liability, including contract, tort, negligence, or any other legal basis.

10. Privacy Policy

PikachuTCG.com respects your privacy and is committed to protecting your personal information.
We collect information such as name, email, shipping address, and payment details to process orders and provide customer support.
Your data will not be sold, shared, or rented to third parties, except as necessary to process transactions or comply with legal obligations.
We implement security measures to protect against unauthorized access, alteration, or destruction of personal data.
Cookies and tracking technologies may be used to enhance user experience and improve website functionality.
Users have the right to request access, modification, or deletion of their personal data.
Third-party links on our website are not covered by our Privacy Policy, and users should review the policies of those websites separately.
We may update this Privacy Policy periodically, and continued use of the Website implies acceptance of any changes.
PikachuTCG.com is not responsible for any unauthorized access to personal information resulting from user negligence or security breaches beyond our control.
Users who have questions about their data or privacy rights may contact us through the designated support channels.
This Privacy Policy applies to all users of PikachuTCG.com, regardless of location.

11. Dispute Resolution

Any disputes arising out of or in connection with the use of PikachuTCG.com shall first be attempted to be resolved amicably through negotiation between the parties.
If a resolution cannot be reached within 30 days, the dispute shall be submitted to binding arbitration in accordance with the rules of the Arbitration and Conciliation Act, 1996.
The arbitration proceedings shall be conducted in [City, Country], and the language of arbitration shall be English.
Each party shall bear its own costs of arbitration, unless otherwise determined by the arbitrator.
The arbitrator’s decision shall be final and binding upon the parties.
Users agree to waive any right to bring claims in court or participate in class actions against PikachuTCG.com.
Any disputes related to payments, refunds, or product conditions must be reported within 30 days of the transaction.
PikachuTCG.com shall not be liable for any claims arising from third-party services, including but not limited to payment processors and shipping providers.
This Dispute Resolution clause does not prevent either party from seeking injunctive relief for intellectual property infringement or other urgent matters.
If any part of this Dispute Resolution clause is found to be unenforceable, the remainder shall still be given full effect.

12. Contact Information

For questions or concerns regarding these Terms and Conditions, you can contact us at:

PikachuTCG.com
Email: [maalavyaanand@gmail.com]

By using PikachuTCG.com, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.